► How does Roxi work?
► What is Talent?
► What kind of workers are available to me?
► How do I create a Soirée?
► How do I pick the Talent I want?
► When do Talent start replying to my Soirée?
► Do you verify the identities of Talent workers?
► What does Roxi cost?
► When am I charged for my Soirée?
► Do I have to tip the Talent workers?
► How many workers should I get for my Soirée?
► What is the difference between a Cocktail Bartender and a Bartender?
► What will Cocktail Bartenders bring to my Soirée?
► Do I need to provide food and drinks?
► Can I talk to staff before my Soirée?
► How do I cancel a Soirée?
► Is the address where my Soirée is located kept private?
► Can I contact Roxi if I have any questions?
How does Roxi work?↑
Roxi is a marketplace where private party hosts, event planners and caterers are connected to local, qualified party staff, such as bartenders, waitstaff, servers, clean-up staff, and prep cooks.
Roxi allows hosts to browse rich profiles of local party staff ("Talent") and request them to work their parties. Hosts can set the date and time, choose the type of workers, and choose people to work.
Roxi manages the relationship between the host and worker and facilitates payment and communication. Both hosts and workers can provide feedback to each other. Roxi collects a % of each transaction.
What is Talent?↑
Talent is what we call our party staff on Roxi. Talent work roles such as Cocktail Bartender, Waiter, etc.
What kind of Talent is available to me?↑
Roxi offers a variety of Talent to our Hosts. Hers is a list of Talent you can hire:
- Waitstaff - Wait staff are those who work at a restaurant, bar, or private party, attending customers or guests and bringing them food and drink as requested.
- Bartender - A bartender is a person who formulates and serves alcoholic or soft drink beverages behind the bar, usually in a licensed establishment. Bartenders also usually maintain the supplies and inventory for the bar.
- Cocktail Bartender - A cocktail bartender designs cocktails that are seasonal or aligned with the style of the establishment, preparing any house-made syrups, tinctures, bitters, or other ingredients for the drinks.
- Cocktail Server - A cocktail server is someone who brings prepared drinks and cocktails to patrons or guests.
- Warm/Set Food - A worker who warms and sets food is helping guests with prepared food in an organized way.
- Clean Up - A clean-up worker is there to make sure all cleaning and tidying duties are taken care of for the host, in order to help maintain a pleasant atmosphere.
- Table Busser - A table busser specifically clears and cleans tables where guests are currently eating or have finished their meal.
- Waiter/Clean Up - A worker who is waitstaff and clean up is someone who will work during the Soirée as a waiter and a person who cleans up as needed and agrees to come in before and / or after the Soirée to clean up.
How do I create a party?↑
Creating a party is easy on Roxi. Simply open the Roxi app and you will see a button that says "Get Started".
After touching that button, you will be prompted to set a date and title of your party, tell us how long it will be, identify the location of your party, pick the kind of Talent you want to work, and launch it!
You can always adjust the date, time and location later.
Once your party is launched, you can start hand-picking the people you want to work.
How do I pick the Talent I want?↑
Once you create a Soirée you will be able to hand-pick the Talent you would like to work for you. We match Talent to the roles you request for
your Soirée. It's easy. You can send a request to the Talent and if they are interested in working, we will let you know.
To find out
more details about each Talent worker, simply touch the panel by their name.
If you are interested in them, touch the gold check mark (see picture below).
When do Talent start replying to my Soirée?↑
As soon as you make your Soirée public by "throwing" it, then Talent will be able to make requests to work for you. You can also make requests for them to work for you.
We will show you available Talent as soon as you throw your Soirée.
Do you verify the identities of Talent workers?↑
Yes. Every Talent worker on Roxi must have their identity checked before they are allowed to work. We verify Talent workers with their government-issued ID.
What does Roxi cost?↑
Roxi is free to download and setup your Soirée. Once you throw a Soirée and workers are scheduled to work, we charge your credit card for the fees
associated with the worker rates. Roxi takes a percentage of the total rate. The rate you see in your Soirée Summary screen includes our percentage. Roxi
will send payment directly to the worker after the Soirée is completed. You do not need to handle payment to the Talent workers directly.
When am I charged for my Soirée?↑
Once your Soirée is live and workers are scheduled to work, you will be charged between 1-24 hours prior to the start of your Soirée. After the Soirée
is over, we calculate the actual time that the workers worked and will refund any differences calculated from when you created the Soirée.
Do I have to tip the Talent workers?↑
Roxi offers an all-inclusive price. Talent workers are not expecting the Host to tip. Tips are up to your discretion and can be given to reward excellent performance if you desire.
How many workers should I get for my Soirée?↑
We recommend to have 1 bartender or cocktail bartender per 25 guests. If you are serving food, 1 waiter is also recommended. 1 clean-up worker will help Hosts who have guests
ranging from 10-40 people.
What is the difference between a Cocktail Bartender and a Bartender?↑
There are several noteworthy differences between a Cocktail Bartender and a Bartender on Roxi.
A Cocktail Bartender will bring their own equipment, such as mixer, muddlers, measuring cups and strainers. They will not bring alcohol. Cocktail Bartenders will know
how to make specialty cocktails with the ingredients on hand and can make a wide variety of standard cocktails and specialty-hand-crafted cocktails.
A Bartender will only serve beer and wine, and can make basic cocktails. Bartenders will not craft specialized drinks like a Cocktail Bartender will.
What will Cocktail Bartenders bring to my Soirée?↑
Cocktail Bartenders may bring the following items:
Cocktail Bartenders will NOT bring the following items:
- measuring cups
- bar spoons
- bottle openers
- Food of any sort
Please note that Bartenders will not be required to bring the items above. Only Cocktail Bartenders are expected to do so.
Do I need to provide food and drinks?↑
Roxi Talent workers will not bring food or drinks. If you want food or drinks or both, that is your responsibility.
Can I talk to staff before my Soirée?↑
This feature is coming soon.
How do I cancel a Soirée?↑
You can cancel a Soirée by contacting us directly at firstname.lastname@example.org. We will release the cancel function from within the Host app in November 2018.
Is the address where my Soirée is located kept private?↑
The address of the Soirée is kept private until 2 hours before the Soirée starts. We will reveal the address only to the workers scheduled to work. It is kept
private for all other users.
Can I contact Roxi if I have any questions?↑
You can reach out to us at email@example.com if you have any questions.
You can also chat with us directly between 8:00 AM (EST) and 8:00 PM (EST) using our